Terms & Conditions

Terms & Conditions

Last updated: September 2026

Welcome to Zaree Olive Oil. These Terms & Conditions govern your use of the Zaree Olive Oil website and your purchase of our products.

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. About Zaree Olive Oil

Zaree Olive Oil is an olive oil brand based in Loralai, Balochistan, Pakistan.

We offer olive oil and related products through our online store. Our aim is to provide customers with carefully sourced olive oil and a convenient online shopping experience.

References on our website to olive oil, zaitoon ka tail, pure olive oil, natural olive oil, Pakistani olive oil, or extra virgin olive oil refer only to products and descriptions that are specifically identified as such on the relevant product page.

2. Use of Our Website

By using this website, you agree that you will:

  • Provide accurate information when placing an order.

  • Use the website only for lawful purposes.

  • Not attempt to damage, disrupt, or gain unauthorized access to our website.

  • Not copy, reproduce, or misuse our website content without permission.

  • Not place fraudulent or intentionally false orders.

We reserve the right to restrict or terminate access to the website where there is reasonable evidence of misuse, fraud, or unlawful activity.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, prices, and other information displayed on our website are accurate and up to date.

However:

  • Product colors may appear slightly different depending on your screen.

  • Packaging, labels, bottles, or other presentation details may change from time to time.

  • Product availability may change without prior notice.

  • Minor variations may occur between individual natural products or batches.

The product page applicable at the time of your purchase will contain the relevant product information.

4. Olive Oil Product Information

Zaree Olive Oil products may include information about the source, variety, size, packaging, production, or characteristics of the olive oil.

Customers should read the individual product description carefully before purchasing.

Where a product is specifically described as extra virgin olive oil, that description applies to that particular product. We do not represent that every olive oil product sold by Zaree Olive Oil is extra virgin olive oil unless the product listing specifically states so.

5. Prices

All product prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change product prices, offers, discounts, or promotions at any time.

A price change will not affect an order that has already been confirmed at the applicable price, except where an obvious pricing error has occurred.

6. Orders

When you place an order, you are making a request to purchase the selected products.

We may contact you by phone or WhatsApp to confirm your order, particularly for Cash on Delivery orders.

An order may be cancelled or declined if:

  • The product is unavailable.

  • The information provided is incomplete or incorrect.

  • We are unable to verify the order.

  • There is a suspected fraudulent or duplicate order.

  • A significant pricing or technical error has occurred.

If we cancel a prepaid order for a reason attributable to us, any applicable refund will be handled through the relevant payment method or agreed process.

7. Cash on Delivery Orders

For Cash on Delivery (COD) orders, customers are expected to provide a valid name, phone number, and delivery address.

Customers should be available to receive and pay for the order when the courier attempts delivery.

Repeated refusal of legitimate orders, fake orders, incorrect contact information, or intentional misuse of COD services may result in restrictions on future orders.

8. Shipping and Delivery

We deliver orders through available courier and delivery services within Pakistan.

Delivery times may vary depending on:

  • Destination

  • Courier availability

  • Weather conditions

  • Public holidays

  • Operational or logistical delays

  • Other circumstances beyond our reasonable control

Once an order has been handed to the courier, delivery timing may depend on the courier's network.

For complete information about delivery charges, estimated delivery times, and delivery conditions, please refer to our Shipping Policy.

9. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are subject to our Return & Refund Policy.

Customers should inspect their order after delivery and contact us as soon as possible if the product arrives damaged, incorrect, leaking, or otherwise has an issue covered by our Return & Refund Policy.

We may request photographs, videos, order information, or other reasonable evidence to assess a claim.

10. Damaged or Incorrect Orders

If you receive a damaged, leaking, incorrect, or incomplete order, please contact us as soon as possible.

Please provide:

  • Order number

  • Customer name

  • Contact number

  • Description of the issue

  • Relevant photographs or videos where necessary

We will review the matter and determine the appropriate solution according to our Return & Refund Policy.

11. Promotions and Discounts

From time to time, Zaree Olive Oil may offer discounts, promotional codes, bundles, free-shipping offers, or other promotions.

Unless specifically stated:

  • Promotions cannot be combined.

  • Promotional offers may have limited availability.

  • A promotion may have specific eligibility requirements.

  • We reserve the right to end or modify a promotion where necessary.

The terms displayed with a particular promotion will apply to that promotion.

12. Intellectual Property

All original content on this website, including but not limited to:

  • Zaree Olive Oil branding

  • Logo

  • Product photography

  • Graphics

  • Product descriptions

  • Website design

  • Text

  • Marketing materials

is owned by or used with permission by Zaree Olive Oil and may be protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission.

13. Customer Reviews and Content

If you submit a review, photograph, testimonial, comment, or other content to Zaree Olive Oil, you agree that we may use that content for legitimate business and marketing purposes, subject to applicable law.

You should not submit content that:

  • Is unlawful or fraudulent.

  • Infringes another person's rights.

  • Contains abusive or threatening material.

  • Contains malicious software or harmful code.

  • Misrepresents your experience.

We may remove content that violates these requirements.

14. Third-Party Services

Our website may use third-party services such as payment processors, courier companies, analytics providers, advertising platforms, or other technology services.

These services may have their own terms and privacy policies.

Zaree Olive Oil is not responsible for the independent policies or practices of third-party service providers.

15. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

Temporary interruptions may occur because of maintenance, technical problems, internet issues, hosting problems, or circumstances beyond our reasonable control.

16. Limitation of Liability

To the extent permitted by applicable law, Zaree Olive Oil will not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, internet interruptions, technical failures, natural events, or other external circumstances.

Nothing in these Terms & Conditions is intended to exclude or restrict any consumer rights that cannot legally be excluded or restricted.

17. Health and Product Information

Information provided on our website about olive oil or other products is intended for general product and informational purposes.

Product information should not be considered medical advice or a substitute for advice from a qualified healthcare professional.

Customers with allergies, dietary restrictions, medical conditions, or specific health concerns should seek appropriate professional advice before consuming a product.

18. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

19. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, products, website, or applicable requirements.

The latest version will be published on this page with the updated date.

Your continued use of the website after changes are published constitutes your acceptance of the updated Terms, subject to applicable law.

20. Governing Law

These Terms & Conditions are intended to be interpreted in accordance with the applicable laws and regulations of Pakistan.

Any dispute relating to these Terms or your purchase from Zaree Olive Oil will be handled in accordance with applicable Pakistani law and the jurisdiction of the appropriate courts or authorities.

21. Contact Zaree Olive Oil

If you have questions about these Terms & Conditions, an order, or our products, please contact us:

Zaree Olive Oil
Email: hello@zareeoliveoil.com
Phone / WhatsApp: 03333417684
Location: Loralai, Balochistan, Pakistan

We are happy to assist you with questions about our products, orders, delivery, returns, and customer service.