Shipping Policy

Shipping Policy

Last updated: September 2026

At Zaree Olive Oil, we aim to make ordering olive oil online in Pakistan simple, reliable, and convenient. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.

We deliver Zaree Olive Oil products, including our olive oil and zaitoon ka tail products, to customers across Pakistan through trusted courier and delivery services.

1. Where We Deliver

Zaree Olive Oil currently offers delivery across Pakistan, subject to courier availability in the customer's area.

We aim to serve customers in major cities as well as other serviceable locations, including areas in Punjab, Sindh, Khyber Pakhtunkhwa, Balochistan, Islamabad, and other regions covered by our courier partners.

Delivery availability may vary depending on the exact destination and courier service coverage.

2. Order Processing

Orders are normally processed after they are received and verified.

For Cash on Delivery (COD) orders, we may contact you by phone or WhatsApp to confirm:

  • Customer name

  • Phone number

  • Delivery address

  • Ordered products

  • Order quantity

Providing an accurate and reachable phone number helps us process and deliver your order without unnecessary delays.

Orders may take additional time to process during public holidays, promotional campaigns, unusually high order volumes, or other operational circumstances.

3. Delivery Time

Estimated delivery time depends on your location and courier availability.

As a general guideline:

  • Major cities: approximately 2–5 working days

  • Other areas of Pakistan: approximately 3–7 working days

  • Remote areas: delivery may take additional time depending on courier coverage

These are estimates rather than guaranteed delivery dates.

Unexpected delays may occur because of weather, road conditions, courier operations, public holidays, security restrictions, or other circumstances outside our reasonable control.

4. Shipping Charges

Applicable delivery charges will be displayed during the ordering process or communicated to the customer before order confirmation.

Shipping charges may vary depending on:

  • Delivery location

  • Order size or weight

  • Courier service

  • Promotional offers

  • Free-shipping campaigns

If a free-delivery offer is available, the specific terms and eligibility requirements will be displayed with that offer.

5. Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders within Pakistan.

If you select COD:

  1. Place your order through our website.

  2. We may contact you to verify the order.

  3. Your order is prepared and dispatched after confirmation.

  4. The courier delivers the package to your provided address.

  5. You pay the applicable amount to the courier upon delivery.

Please make sure someone is available to receive the package and make the payment.

6. Accurate Delivery Information

Customers are responsible for providing accurate delivery information.

Please provide:

  • Full name

  • Active phone number

  • Complete delivery address

  • City

  • Area or locality

  • Relevant landmark where helpful

Incorrect or incomplete information can result in delivery delays, additional delivery attempts, or cancellation of the order.

Zaree Olive Oil cannot be responsible for delays caused by incorrect information provided by the customer.

7. Courier Delivery Attempts

Courier companies may make one or more delivery attempts depending on their policies and the destination.

If the customer is unavailable, unreachable, or refuses to receive a confirmed order, the parcel may be returned to us.

Additional delivery arrangements may require confirmation from the customer.

8. Tracking Your Order

Where tracking information is available, customers may receive a tracking number or delivery update after their order has been dispatched.

Courier tracking information is provided by the relevant delivery company and may take some time to update after dispatch.

If you have not received an expected delivery update, you can contact Zaree Olive Oil using the details below.

9. Delayed Orders

Although we work to dispatch orders promptly, delivery times can sometimes be affected by circumstances beyond our control.

Possible causes include:

  • Severe weather

  • Road closures

  • Public holidays

  • Courier network delays

  • High-volume shopping periods

  • Incorrect or incomplete addresses

  • Unreachable phone numbers

  • Security or regional restrictions

  • Other unforeseen circumstances

If your order is significantly delayed, please contact us so we can assist with checking its status.

10. Damaged, Leaking or Incorrect Packages

Olive oil is a liquid product, and although we take reasonable precautions when packing orders, damage can occasionally occur during transportation.

If your Zaree Olive Oil package arrives:

  • Damaged

  • Leaking

  • Opened

  • Incorrect

  • Missing an item

please contact us as soon as possible.

We may request photographs or videos of the package, shipping label, and product so that we can investigate the issue with the courier and determine an appropriate solution.

11. Wrong or Incomplete Address

If an order cannot be delivered because the customer provided an incorrect, incomplete, or invalid address, additional delivery charges may apply if another delivery attempt is possible.

If the parcel is returned to Zaree Olive Oil, the customer may need to confirm the correct address before we arrange another shipment.

12. Refused or Unclaimed Orders

Customers should accept orders that they have placed and confirmed.

Repeated refusal of confirmed Cash on Delivery orders or intentionally providing false information may result in restrictions on future COD orders.

This helps us reduce unnecessary courier costs and ensures a better delivery experience for our customers.

13. International Shipping

At this time, Zaree Olive Oil primarily focuses on deliveries within Pakistan.

International shipping may become available in the future. If international delivery is offered, the applicable shipping charges, customs requirements, taxes, duties, and delivery conditions will be communicated separately.

14. Shipping of Olive Oil Products

Our olive oil products are carefully packed for transportation.

Because olive oil is a liquid food product, customers should handle delivered bottles carefully and store them according to the product's recommended storage instructions.

For product-specific information, including bottle size, packaging, ingredients, storage recommendations, and product details, please refer to the relevant product page.

15. Shipping and Returns

Shipping and delivery are separate from our return and refund process.

If you receive a damaged, incorrect, or otherwise eligible product, please review our Return & Refund Policy for information about available remedies and the required procedure.

16. Changes to This Shipping Policy

Zaree Olive Oil may update this Shipping Policy from time to time to reflect changes in our delivery partners, shipping charges, service areas, order-processing procedures, or business operations.

The latest version will always be published on this page with the updated date.

17. Contact Zaree Olive Oil

If you have questions about your order, delivery, courier tracking, shipping charges, or delivery areas, please contact us:

Zaree Olive Oil
Email: hello@zareeoliveoil.com
Phone / WhatsApp: 03333417684
Location: Loralai, Balochistan, Pakistan

We are happy to assist you with your Zaree Olive Oil order and delivery.